On Campus Recruitment Drive for B.Tech,MBA & M.Tech 2017 Passouts | KNOAH SOLUTIONS



Name: Knoah Solutions

Date of Drive: 24th Dec 2016

Time:  9:30AM

Venue: Geethanjali College Of Engineering & Technology 

Designation: Electronic Support Officer (TECHNICAL SUPPORT - NON VOICE-Live Chat)

Eligibility:
  • B.Tech All Branches ,MBA,  M.Tech 2017 Pass outs
  • No % Criteria
Pre- Requisites:
  • Should possess effective written communication skills and comprehension skills.
  • Should have command on internet concepts, networking concepts, Operating System concepts in XP, Vista, 7 and Mac, Computer basics, Wireless Communication, Mobile applications, Mobile technology, electronic gadgets.
  • Excellent Typing Speed: (At least 30 wpm).
  • Excellent interpersonal, intrapersonal skills, team player. 
Roles & Responsibilities:
  • Assist & respond to technical and customer queries via email, chat.
  • Ensure all contacts are documented using the tracking tool.
  • Ensure customers are satisfied with services offered.
  • Other duties and responsibilities as assigned.
Selection process:

Selection Rounds
Interview
Elimination
Conducted By
Round 1
EPT
Yes. Cutoff: 30 Points
Knoah HR Team
Round 2
Passage writing
Yes
Knoah HR Team
Round 3
Technical Test
Yes (Need at least 60% score here)
Knoah HR Team
Round 4
Typing Test
No (At least 30 WPM is needed)
Knoah HR Team
Round 5
Ops Manager Round
Yes
Knoah Ops Team
Round 6
HR Round
Yes
Knoah HR Team
  • English proficiency test (Basic questions in English grammar, vocabulary, reading comprehension, true/false, fill in the blanks, paragraph writing etc…)
  • Passage writing assessment (Candidates need to write on few given topics, this assessment is conducted to asses written communication skills)
  • Written technical test (Written assessment on networking concepts & Technical troubleshooting ISP issues /DTV/ Blue Ray Players etc...)
  • Typing Test (30 plus words are required per minute)
  • Ops round (Fitment in to the program)
  • Final HR          
Pay Package Details: 1.43 LPA + Free Transportation + Variable Incentives (0 to 5,000) + Periodical Hike (Hike in, 6th, month & 13 months, the hike is variable depending on the employees performance, this is applicable only for the 1styear).  CTC, variable incentive and Periodical hike is subject to change, depending on the program.
 
Work Hours: 9 hours-Including 1 hour break (5 day work week & 6 day during training)

Shifts: Rotational Shifts (Candidate should be willing to work in Night shifts)

Transport: Provided (Home Pick up & Home Drop)
 
Note: Students who got placed Already will not be Allowed
This Project is Designed & Developed by Venkata Bommineni
Maintained by Bharath Kumar , Manohar Reddy