Pool Campus Recruitment Drive for B.Tech 2017 Passouts | C3i


 Name: C3i
Date: 24th March, 2017
Time: 09:00 AM
Venue: 
St.PETERS ENGINEERING COLLEGE, Hyderabad
Bus Route: 227 & 229 from Secunderabad

 Eligibility: All Branches 2017 Passouts

 Job Location: Hyderabad

 Job Role: Analyst ( International Voice )

 Shifts: Rotational & Night Shifts

 Pay Package:
For Fresher: ++Free Home Pick & Drop, Annual Bonus 0 to 15% of the CTC
2, 70,000/- for first six months
3, 00,000/- after six months (Based on performance)
3, 50,000/- after the next six months (Based on performance)

 Rounds of Interviews:

  • HR Screening
  • Technical Assessment
  • Communication round & Versant
  • Ops manager round
  • Final HR round.

Knowledge:

  • Proactively seek and possess business acumen for all clients supported
  • Maintain technical proficiency in all applications utilized by clients supported
  • Participate in all company organized training events
  • Organize and utilize all support resources provided including emails, documentation, contact lists, etc.

Job Requirements:

  • Excellent verbal and written communication skills
  • Customer Service Skills, Command on English is MUST.
  • Microsoft Office Suite, Windows Operating Systems, Lotus Notes, and Internet applications
  • For Technical process Basic understanding on: Computer Operating Skills – File/Memory/Keyboard Management, Installing and uninstalling software, basic troubleshooting, and keyboard shortcuts.
  • Operating System – Knowledge of hardware – RAM, HDD, devices.  Knowledge of OS – Mac or Windows. Control Panel and basic hardware troubleshooting.
  • Internet Concepts – Knowledge of IP, DNS. Search Management. Internet and browser understanding and basic troubleshooting Skills.
  • Problem solving skills, organizational skills, and the ability to exercise sound judgment in any customer service scenario